Privacy Notice

Who we are

FenCon is a trading brand of T J Williams Plumbing & Heating Limited (company no. 06904805). Our contact email is info@fencon.co.uk.

Information we receive

If you phone or email us, we may receive your name, contact details, property address and information about your enquiry. We use this to respond, discuss services and manage any work agreed with you.

Legal basis and retention

Depending on the circumstances, we process personal data to respond to enquiries, perform a contract, comply with legal obligations and pursue legitimate business interests. We retain information only as long as needed for these purposes and relevant legal obligations.

Sharing and security

We may share necessary information with service providers or professional advisers supporting the business, subject to appropriate safeguards. We do not sell your personal data.

Cookies and third-party content

We use CookieYes to manage cookie choices and remember your consent preferences. The types of cookies in use can be reviewed through the cookie banner and preferences controls. Optional analytics and advertising cookies require an appropriate consent choice. Some photographs load from third-party image providers; your browser may connect to those services to display the images.

Your rights

Depending on the applicable law, you may have rights to access, correct, erase or restrict processing of your information. Email us to make a request. You can also raise a concern with the UK's Information Commissioner's Office (ICO).